Tuesday, June 15, 2010

So common that nobody notices that it is stupid....


Why so many sites require the precise formatting for phone numbers is beyond my understanding.

To make a call all one need is a sequence of 10 digits, nobody punches any separators and if back-end owners by whatever reasons want to store those digits with their favorite separators - please do, it takes one line of code to strip all but digits from the phone string, check that there are 10 digits present, and then format it to the (current) liking of back-end. I guess your developers and designers missed classes on usability of software.

Worst of all it is that 'internet' companies are doing that, and they are supposed to be technically savvy, right? I guess wrong, the snapshot above is taken on the site of one of biggest DNS service providers, grrrr.

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